FCT_BNK_COLLECTION_OPERATIONAL_REPORT_INSIGHT
Description
Collections staff and the accounts they have worked on with counts of contacts
Source Object (CTAS)
Columns
| # | Name | Data Type | Length |
|---|---|---|---|
| 1 | ACCOUNT_ID | CHARACTER VARYING(40) | 40 |
| 2 | AGENT_NAME | CHARACTER VARYING(201) | 201 |
| 3 | PRODUCT_GROUP | CHARACTER VARYING(20) | 20 |
| 4 | PROD_GROUP_DESC | CHARACTER VARYING(16) | 16 |
| 5 | CONTACT_DATE | DATE | 4 |
| 6 | NUMBER_OF_ACCTS_WORKED_WITH_CC | NUMERIC(38,0) | 19 |
| 7 | NUMBER_OF_ACCTS_WORKED_WITHOUT_CC | NUMERIC(38,0) | 19 |
| 8 | NUM_OF_INB_CALLS_ALL | NUMERIC(38,0) | 19 |
| 9 | NUM_OF_INB_CALLS_CONT | NUMERIC(38,0) | 19 |
| 10 | NUM_OF_OTB_CALLS_ALL | NUMERIC(38,0) | 19 |
| 11 | NUM_OF_OTB_CALLS_NO_CONT | NUMERIC(38,0) | 19 |
| 12 | NUM_OF_OTB_CALLS_CONT | NUMERIC(38,0) | 19 |
| 13 | NUM_OF_OTB_CALLS_CONT_MSG | NUMERIC(38,0) | 19 |
| 14 | NUM_OF_OTB_CALLS_CONT_CBACK | NUMERIC(38,0) | 19 |
| 15 | NUM_OTB_CALLS_CONT_CBACK_PTP | NUMERIC(38,0) | 19 |